Open the assignment and participant
Use the assignment’s activity log for an overview, then open the relevant participant row. Check the identity, attempt and timestamps before comparing evidence.
Review the record
Inspect the submitted answers and answer status. Some responses may still need manual marking.
Review identification and the event timeline, including technical events such as connection loss or recovery.
Open the available camera, screen and external-camera recordings. Availability depends on the configured channels and whether data was captured.
Examine the AI report if present. An unavailable report is missing information, not a clean result or proof of misconduct.
Apply the programme’s review procedure and record the authorised decision separately from the academic score.
Use context, not a single signal
Focus loss, background noise or a missing face can require review, but do not alone establish intent or a violation. Compare the relevant recording, chronology and any reported technical incident. TrustScore is not the exam grade.
Export and follow up
Use the documented Export control where your role permits it. Protect exported participant data using the organisation’s process. For disputes, follow the organiser’s appeal route and retain the relevant evidence according to the agreed policy.