Browser
Open the exam in the browser specified by your organiser. Allow camera, microphone and screen sharing when prompted; no separate TrustExam app is required.
Read the guideGET READY
The right setup. Before exam day.
Use the mode assigned to your exam: browser, desktop app or tray app. Start from your invitation or learning platform; the assignment provides the correct instructions and any required installer.
A PRACTICAL APPROACH
Follow your invitation first.
The desktop and tray apps are available for 64-bit Windows and macOS, including Intel and Apple silicon Macs. The browser mode does not need a TrustExam installer. Use the version linked in your assignment and complete its equipment check.
Browser + tray app
Launch the tray app when the assignment asks, then return to the exam tab. Follow the session prompts for device and screen permissions.
Read the guideDesktop app
Install the build linked in your assignment, allow the requested camera and microphone access, then complete the readiness checks before starting.
Read the guideDETAILS & NEXT STEPS
From understanding to action.
01
Check your equipment
Use the same computer for the check and exam. The published baseline is at least 1 Mbps upload, but your assignment’s camera, screen and connection check determines readiness for its configuration.
02
Need help?
Use the Help Center for app, camera and connection issues. If the steps do not resolve the issue, contact the in-platform support chat when available or the contact provided in your invitation.
03
A phone may be an additional camera
If your exam requires this, connect through the QR code and instructions shown in the session. A second-camera phone is not a substitute for the main exam device.