What Is TrustExam?

TrustExam is an AI-powered digital assessment and online proctoring platform designed for secure, large-scale exams, certifications, and evaluations.

TrustExam combines exam delivery with configurable proctoring. During remote exams, it can collect session signals and recordings according to the selected setup. Reviewers use the available evidence and the programme’s rules to assess possible violations; the level of control depends on the delivery mode, devices and exam environment.

TrustExam is used by:

Universities and colleges
Certification bodies
Government agencies
Corporate training providers

TrustExam supports browser and desktop delivery modes. Choose the mode and controls for your exam requirements, then validate the configuration in a pilot.

Next step:
Book a demo to see how TrustExam works in your environment.

Still need help?

Reach the right team for your question.

A technical problem

For the camera, microphone, app or equipment check, open support chat inside TrustExam when available in your session. If you cannot sign in, use the contact in your invitation.

Open TrustExam

Access, schedule or results

Contact your exam organiser using the details in your invitation. They handle assignment access and timing, grades, retakes, appeals and individual arrangements.

What to check before contacting them

What to include in a support message

Exam name and the step where the problem occurred.
The time and your time zone.
Exact error text, operating system, and browser or app version.
Checks already tried; an error screenshot without exam questions or unnecessary personal data.

Do not include passwords, sign-in codes or identity documents in an ordinary message. Use the exam’s designated identity-check step for documents.

Related guides

Prepare your device and workspace

I cannot log in or find my exam

Take an exam in your browser

Take an exam with the Desktop app

Take an exam with the Tray app

Camera or microphone is not working

Screen sharing is blocked or keeps loading

Connect a phone as the second camera

Internet or equipment check does not pass

The app will not install or open

Photo identification does not pass

My exam froze or the questions disappeared

Blocked apps, clipboard and exam rules

Results, retakes, certificates and appeals

Find assignments and manage an exam

Create a test and add questions

Manage groups and invitation codes

Schedule and configure an assignment

Configure proctoring for an assignment

Review answers, events and recordings

Plan an LMS or platform integration

Create sessions from your backend

Embed and control the Proctoring SDK

Receive webhooks and open reports

Map API proctoring settings

System Requirements for Online Exams

Can I Take the Test Using a Smartphone?

Step-by-Step Guide to Your Test

Step-by-Step Guide to Your Test in Browser

Step-by-Step Guide to Your Test in a Desktop App

Step-by-Step Guide to Your Test in a Tray App

Troubleshooting

Manager Account Overview

Managing Exam Content and Questions

Managing Test Takers Groups

Creating an Assessment Assignment

Proctoring System Configuration