Skip to content
Administrators & reviewers

How TrustExam Pricing Works

An overview of pricing factors and how costs are calculated based on usage and configuration.

Guide reviewed:

TrustExam pricing is based on exam scale and configuration rather than fixed packages.

Pricing typically depends on:

  • Number of test-takers

  • Proctoring mode (browser, desktop, external camera)

  • AI-only or human review

  • Data storage and retention requirements

  • Integration or white-label needs

If you are evaluating TrustExam, our team can help define the optimal configuration and cost model for your use case.

YOUR NEXT STEP

Still need help?

Reach the right team for your question.

A technical problem

For the camera, microphone, app or equipment check, open support chat inside TrustExam when available in your session. If you cannot sign in, use the contact in your invitation.

Open TrustExam

Access, schedule or results

Contact your exam organiser using the details in your invitation. They handle assignment access and timing, grades, retakes, appeals and individual arrangements.

What to check before contacting them
What to include in a support message
  • Exam name and the step where the problem occurred.
  • The time and your time zone.
  • Exact error text, operating system, and browser or app version.
  • Checks already tried; an error screenshot without exam questions or unnecessary personal data.

Do not include passwords, sign-in codes or identity documents in an ordinary message. Use the exam’s designated identity-check step for documents.