Licensing programmes
Connect the knowledge test to the programme’s admission and review rules. The issuing authority retains the licensing decision.
GOVERNMENT & LICENSING
Government exams. A process people can trust.
Run licensing, public-service selection and government knowledge assessments with a defined path from questions and candidate access to identity checks, session review and an authorised decision.
Configured around your programme and exam rules
Identity · Environment · Session evidence
Remote & testing-centre examsCloud & on-premise optionsHuman-led integrity decisions
BUILT AROUND YOUR PROGRAMME
A consistent process where the stakes are high.
Public-service selection
Organise applicant groups, common instructions and role-relevant questions. Separate answer scores from concerns about how the test was taken.
Accountable programme review
Give designated reviewers access to the available session evidence and define who resolves exceptions and appeals.
EXPLORE THE WORKFLOW
Controls that follow the public exam journey.
Design the operational process around your programme’s rules, locations and people.
WORKFLOW / 01
A clear route into the exam.
Combine participant instructions, identity checks and equipment readiness. Define when a session can start and who resolves exceptions.
- Participant identity
- Equipment readiness
- Documented admission rules
WORKFLOW / 02
Bring workstations into the security plan.
Scope device checks, software controls, ContentProtect and camera coverage around the testing location. Validate the setup on representative workstations.
- Workstation configuration
- Camera and screen context
- Site-readiness rehearsal
WORKFLOW / 03
Make the decision traceable to the session.
Review recordings and event context against the programme’s rules. Separate technical incidents, permitted behaviour and suspected violations before deciding.
- Session recordings and events
- An authorised review process
- Evidence for appeal review
PROGRAMME DESIGN
Plan for the exam day you actually run.
A national programme needs agreed procedures as well as software. Define site readiness, expected peak load, escalation contacts and the human review capacity before rollout.
- Representative site and equipment checks
- A capacity and readiness pilot
- An agreed incident-handling process
KAZAKHSTAN DRIVER LICENSING
See a licensing workflow in practice.
TrustExam’s driver knowledge-testing case in Kazakhstan brings together identity checks, controlled workstations and session review. Explore the operating context before considering a similar programme.
- Driver knowledge tests
- Testing-centre environment
- Evidence-led session review
SEE IT IN YOUR WORKFLOW
Discuss your workflowStart with your exam.
Walk through your format, security requirements and review process.
PLAN THE DETAILS
Agree the operating model before rollout.
The programme owner defines the rules. TrustExam supports the configured assessment and review workflow; staffing, capacity and deployment are confirmed for your programme.
- 01Programme owner
- Approve question content, scoring, admission requirements and the authority responsible for results and appeals.
- 02Delivery team
- Prepare centres or remote participants, check devices and publish instructions for support and interrupted sessions.
- 03Review team
- Agree access to evidence, treatment of technical incidents and escalation of cases outside a reviewer’s authority.
- 04IT and data owners
- Confirm hosting, data access, retention requirements and integration with the existing exam or licensing system before rollout.
FROM SETUP TO ACCEPTANCE
Pilot the whole public-exam journey.
Agree the expected outcome, then verify it in a representative workflow for your organisation.
What the setup should deliver
Configured exam
Questions, participant groups, access and instructions aligned with the approved programme.
Reviewable session
Answer results and available session events and recordings for authorised review.
Defined decision path
Named responsibilities for technical incidents, integrity findings and the final programme decision.
What to verify in the pilot
- 01
Check admission
A valid candidate reaches the assigned exam; an identity mismatch follows the agreed exception route.
- 02
Rehearse a disruption
Test a device or connection interruption and record what the participant and operator should do.
- 03
Review one case end to end
A reviewer can examine the available evidence and distinguish an incident from a confirmed breach.
- 04
Confirm readiness to expand
Compare observed workload, site readiness and review effort with criteria agreed before the pilot.
Practical guides
FAQ
Answers before your next step
Explore the details before your demo. If your question is not here, talk it through with our team.
Talk to the teamCan this support testing centres?
Yes. TrustExam supports testing-centre scenarios. Workstation controls, camera coverage and operating procedures are scoped for the programme.
How many people can start at once?
Capacity must be confirmed for your infrastructure, integration and expected peak. Agree a representative capacity test as part of the pilot.
Can we use our own infrastructure?
On-premise deployment can be discussed with the team. Scope the infrastructure, support responsibilities and integration requirements before implementation.
Does a risk flag invalidate an exam?
No. A signal is a reason to review the session. The authorised programme owner decides under the applicable exam rules.
Can we keep our existing exam platform?
Yes, integration is a route to discuss alongside delivery in TrustExam. Confirm which system owns questions, results and candidate records, then validate the actual data exchange in a pilot.
YOUR NEXT STEP
Plan your next public exam programme.
Bring the programme rules, delivery locations, expected concurrency and review responsibilities. We can map the workflow and agree what a pilot must demonstrate.
Book a demoCandidate journey · Environment controls · Evidence review