Identity and access
Define who may take an exam, who may review evidence and how exceptions are handled.
TRUST CENTER
Exam data. Clear responsibilities.
Understand what TrustExam processes, how exam data is used and which requirements are agreed for your deployment. Use this overview with the published policies and your programme’s contract.
A PRACTICAL APPROACH
From published commitments to your configuration.
Exam recordings, photos and answers are not used to train AI models. Retention of exam recordings and reports is governed by the customer contract. Hosting, access and deletion arrangements must be specified for the selected deployment.
Data and deployment
Discuss the data categories, storage location, access, retention and deletion requirements for your configuration.
Human review
Agree how events are reviewed, how decisions are documented and how participants can raise concerns.
DETAILS & NEXT STEPS
From understanding to action.
01
What data does the selected workflow use?
Depending on enabled checks, the workflow may use participant and invitation data, identity photos or documents, answers, camera or screen recordings and session events. Confirm the enabled sources, access roles, hosting and retention for your programme before rollout.
02
How long are records kept?
There is no single retention period for every exam programme. Agree the period for recordings and reports in the contract, together with access roles, deletion responsibilities and any required exports.
03
What should be confirmed before rollout?
Record the hosting location, enabled data sources, participant notices, review and appeal process, and support responsibilities. Review the cloud or on-premise configuration against your organisation’s requirements.